Fantasies Come True

1980 to 2017
Celebrating 37 Years of Disney-only Collectibles
The world's first store dealing strictly in Disney collectibles and memorabilia

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Fantasies Come True > Testimonials

TESTIMONIALS

 

In case you've never ordered from us before and are (understandably) unsure about whether or not you can trust us, here are some testimonials from clients:

I received the pin in two days - which is amazing considering that it was a last minute gift. My department gave it to our “Disney Pin Collector Boss” as a going away present. He was absolutely elated. I gifted it in a shadow box and he has it displayed in his new office. Thanks for delivering the item in a timely manner, and also, for it being in great condition. I would definitely recommend your store to others and shop here again.
Crystal, Oakland, CA

I'd like just to let you know that the parcel has arrived and I am super happy! Everything is perfect and as described. Shipping was fast and prompt, packaging was thoughtful and secure. Thank you so much for making it extra special and being responsive with my emails. I will forever cherish this Belle and hope to one day visit your store!!
Steph, Sydney, Australia

You had it packaged so great that the box with my music box was perfect! I opened the box and the Pocahontas music box looks even more beautiful than the picture! You are the best! THANK YOU!
Deborah, Swansea, IL

I received my “Mickey's First Christmas” music box today. I'd like to thank you for packaging the product well and shipping it out immediately after I ordered. I'm impressed at the condition of the music box, considering it's age (33 years.) I was given the same music box at birth in 1988 and it was destroyed last year in a move. I'm so happy to be able to replace the treasure. You had the ONLY ONE in all of the internet. You helped restore one of my favorite childhood memories. Thank you very much.
Michal, Rio Rancho, NM

I wanted you to know how much we appreciated doing business with you. You may, if you want, put in on your testimonial page. Over the years we bought from people all over the world but your service was the best so far. The communication was perfect. The speedy transaction was a very pleasant surprise. And the WDCC-pieces, well... they were/are simply divine and in perfect condition! Thanks!
Paul, Belgium

I just received my pin and couldn't be happier! Thank you so much for your excellent service and quality product! I will definitely be shopping with you again soon.
Sinead, Gilroy, CA

Hi! I received the coaster on Saturday -- fast delivery! Thank you! You know how to spoil your customers.
Tony, Woodbridge, VA

I bought the figure Izma from you last year. It arrived in perfect condition. This piece, like that one, is a Christmas gift and you are the only vendor I trust to deliver these items in "gift-worthy" condition. Thanks again!
Bill, Toronto, Canada

I received the package on Thursday and the snow globes were in perfect condition. I was so surprised that I received my package so quickly and even more surprised about the hand written note on the card. You have excellent customer service and I look forward to the next transaction as this was such a breeze. Thank you so much!
Cindy, Huntington Beach, CA

We got our pins today!!! That was the quickest shipping and the best service I've ever received ordering something online. You are right about the paint drop pin, it's beautiful; in fact, all the pins we received are. Thank you so much for your awesome service and the amazing pins!
Tracy, Laguna Hills, CA

I just want to send an email telling you how pleased I am with the package I bought from you guys. The jar itself was perfect but I was worried about it breaking (since this is a Xmas present) from shipping but was impressed with the packaging job you did and writing very fragile on the box and double boxing it. That was awesome. Thank you so much. I will def. be doing business with you guys again and sure my fiancé will love the cookie jar as she is a nightmare before Christmas fanatic and you guys have a large selection. Again thank you for the awesome product at a good price and superior packaging. Most retailers and internet sales people don't do half of what you did. Thanks so much!
Chris, Murfreesboro, TN

I originally was drawn to Fantasies Come True because they had a special Disney bell made of porcelain bisque that I have been searching out for some time. I called the company's customer service number and a representative greeted me kindly to explain packing and shipping procedures. There was no push to get me to buy, only a push for me to understand all the information. Bob was happy to work with me through my PayPal account, and he sent me a warm email greeting at every stage of the shipping process. My package arrived in excellent condition, right on time. I highly recommend Fantasies Come True for its stellar, professional customer service.
Zack, Chicago, Illinois

I received my order yesterday and to say that I am impressed with the level of service I received from you is an understatement. I have to tell you it was with a little bit of trepidation that I ordered from you. I have had some less than satisfactory experiences with some smaller company websites. To the point where I've had to cancel the order because months later an item that was supposedly in stock still hadn't arrived.

Your attention to detail and e-mail updates were the icing on the cake to one of THE most singular on-line shopping experiences I've ever had. My family is full of HUGE Disney fans. I will be directing them and anyone else I know looking for Disney collectibles to your website. Happy Holidays and continued success with all that you do.
Margaret, Durant, Illinois

Many thanks for the excellent and fast service. The package arrived today and we are very pleased with the item. The continuous and quick replies of information and updates made this a painless transaction - some online sellers need to learn a lot from you. I would not hesitate to recommend your services to other collectors out there.
Dave, Yorkshire, Great Britain

Hello! I just received my order yesterday of one 21" Rapuzel plush doll and I am absolutely happy with it! My 8-year-old daughter wanted this doll but we had trouble finding it. It was sold out at the Disney Store and on-line. I tried looking for it on other websites and people on Ebay were selling it for almost $90.00!!! I couldn't believe it! Then, I finally found FANTASIES COME TRUE and placed my order right away. Thank you so much for everything.  You've made me and, especially my daughter, very HAPPY!
Zylda, Kapolei, Hawaii

Just to let you know, we received all of the Peter Pan merchandise we
ordered. Your delivery was super speedy. The items arrived perfectly
packaged and in perfect condition and you have been so excellent in your
communication. Thank you for everything. The items are so lovely and we
are enjoying them very much.  We won't hesitate to recommend you to anyone who happens to be looking for Disney items.
Holly, Chapel Hill, North Carolina

The level of service you provided truly exceeded my expectations. Your quick response and willingness to go above and beyond really impressed me. Again, thank you for everything! I look forward to doing business with you again in the future.
Stacey, Middleboro Massachusetts

I just wanted to thank you for sending the bobbleheads so well packed. And so quickly. It was a pleasure doing business with you.
Donna Jo, Sedona, Arizona

I just wanted to let you know my keychain arrived, and it is perfect! Thanks for the quick service. I'll definitely recommend you to all my Disney fan friends!
Natalie, Lexington, Kentucky

I received my WDCC Nana today and I'm very, very happy!!! Thanks a lot for such a fast and easy transaction.
Antony, Athens, Greece

Your company provides a great service - fast and efficient!
Daniel, Erith, Great Britain

Thanks again for your outstanding service once again! I will always shop with you.
Todd, Trumbull, Connecticut

Thank you guys for the speedy delivery. The wine glasses and book are wonderful. Thank you for the wonderful service.
Iris, Miami, Florida

Thanks much for the fast (and interactive) service. You are fulfilling the Christmas wish of a soon-to-be excited 5 year old.
John, Cordova, Arkansas

am so impressed by the efficiency of your store and will definitely be back in touch when another birthday and/or holiday happens.
Jane, Plymouth, Massachusetts

Yes, my order arrived this afternoon. It all looks fantastic! I have a Nightmare fan that will be getting a fantastic surprise for Christmas. I'm very happy to have found your store!
Jeff, Orlando, Florida

Received the order this morning. All I can say is, "Wow!" I've heard of fast service before, but you guys are incredible!
Karin, Lena, Wisconsin

It's nice to have such personal service when ordering online.
Kathy, Wheeling, Illinois

Just received my order...thanks for the fantastic service. I'll be sure to shop with you guys again in the future!!
Leigh, Manhattan Beach,California

Thank you so much for your prompt and friendly service. My order arrived within 4 days. I don't think I've ever received an order from California to the East coast so fast! It's comforting to have Christmas presents in hand so quickly. Thanks again.
Leslie, Burke, Virginia

Very many thanks for all your help and your speedy response - it's been a pleasure doing business with you.
Eleonor, Essex, Great Britain

Thank you. I received my order today and am very pleased. I will be checking your website frequently for new additions. Thanks again for your wonderful service.
Linda, Towson, Maryland

I can't believe it! My Figaro has arrived already!! Wow! What wonderful service! It is just wonderful! I will definitely order from you again.
Lynette, Franklin, Massachusetts

I received my 1985 disney christmas figurine today. It is beautiful. You did a great job on packing and shipping. Thank you again.
Rosean, Bethany, Connecticut

Thank you for making my purchase a pleasurable experience; I know I will be doing business with you again in the future.
Christopher, Naperville, Illinois

Thanx! I love, love love your store!
Sue, Syracuse, New York

You guys give the best service ever!!!
Trine, Copenhagen, Denmark

Well, it truly has been a pleasure doing business with you! We hope to see you again, and will continue to take a look at the stuff in your online store!
Kathy, Buffalo, New York

Thank you very much! I hope I would soon order others products. Your service is great. Thanks a lot.
Arnold, Ile de France, France

I want to thank you for the outstanding service that your company has shown! Not only do you have quick and prompt service, but great prices as well. ... The personal email you sent stating that my order went through and was preparing to ship was just the beginning. The package arrived safely on Saturday and my wife was very excited to get her music box since it was a complete surprise to her! ... It was good to know that some companies still incorporate that personal touch within the very busy life of the Internet. The next time I need a Disney collectable I will look no further than Fantasies Come True!!
Bill, Niles, Michigan

I received my order today and she arrived in excellent condition. I found your website in Tomart's Disneyana Update magazine and you can be sure I will be checking your website frequently.
Barbara, Landsdowne, Pennsylvania

Very prompt and professional service with lightning fast responses to emails too. I'm one very satisfied customer. Thank you.
Lee, London, Great Britain

Thank you for the speedy delivery! Hope to be buying more things from you soon!
DeeAyn, Honolulu, Hawaii

I am very happy with the service and attention you have given me with my order and we are very pleased with your inventory. We will continue to visit the site in the future. Andrea, Yorktown Heights New York As the owner of an Internet company in the UK, I would like to say a big thank you. Our order arrived safely yesterday, the service was speedy and efficient. Keep up the good work.
Stuart, Cambridge, Great Britain Dot2Shop.com

Received the Belle music box today. Absolutely great. Looks great. A very good packing job as well. Thanks for everything!
Thomas, Columbus, Ohio

Many thanks for all your help. Having placed quite few orders on line with companies in the States, I am yet to find one that is as efficient, not to mention friendly, as this order has been. I look forward to receiving it. Tony, Swanley, Great Britain I just wanted to drop a line to tell you that I am very impressed with your customer service!! Keep up the great work!!
Nola, San Diego, California

Wow! You guys are AWESOME! I am very much impressed. I guess it should not surprise me though because my entire experience has been nothing but the best! Your personal, professional, and prompt service makes doing business with you such a pleasure! I will be on the look out for my treasures and will definitely let you know when they arrive so I can add to your list of accolades!
Mary, Hobe Sound, Florida

I was so impressed with how prompt and smooth my last purchase with you went, that I had to come back.
Gale, Brush Prairie, Washington

I just had to take the time to thank you for your wonderful customer service. Your website is easy to use and your quick response to my order was fantastic. Thank you for personally seeing to it that your customers are taken care of so well. I hope to do business with you again! Thanks.
Ginger, Lafayette, Louisiana

Thanks! I got everything today and I love it all! You have been so wonderful to order from...so personal and friendly. I HIGHLY recommend you to anyone with your SPEEDY delivery and such quality products along with your caring attitude. I have ordered a lot of stuff online before and have never had such a fast and friendly experience as I have with you. Thanks again for everything! You're great people!!!! (Hard to find now-a-days)
Hollie, Signal Mountain, Tennessee

I got the package today. Everything's great! I just wanted you to know that I have ordered many things online and your company is amongst the best online companies! Your service is excellent with a personal touch. Thank you and keep up the great work.
Judy, Las Vegas, Nevada

I am extremely impressed with your store. You were polite, personable and speedy. Thank you for going the extra mile and including my note. I will definitely tell others about your store and shop there again myself.
Carrie, Tonopah, Nevada

Great service is, unfortunately, rare these days, so I believe in recognizing it when it occurs. I'm extremely pleased with the speedy service, excellent quality of merchandise and your attention to detail in keeping me informed of the status of my order. I got the pins this weekend and they're terrific! Thanks for making it a pleasure to do business with you!
Mike, Dripping Springs, Texas

Thank you for such wonderful quick service and for the free shipping. Out here in Hawaii, we usually get stuck with higher additional shipping charges. You folks are awesome and I look forward to shopping with you again!
Cheryl, Mililani, Hawaii

Dropping you a line to let you know that the cookie jar and shakers arrived yesterday. I am VERY pleased with both. Thanks again so very much. I will be smiling for days!!! And I will be checking your website regularly.
Christine, Covington, Indiana

I just wanted to let you know I have just received the 'Sorcerer's Apprentice' items in the mail. I thank you so much for their swift arrival. They arrived in pristine shape, without a single defect or mark on them. I also wanted to thank you for the kind little note on the back of your business card. I thought it was so sweet for you to take the time to acknowledge what I had purchased. There are not many people who are that courteous. You are a true business man.
Tina, Bayshore, New York

I would also like to take a moment to thank you for your amazing service. Your product is always exactly what you say it is, always in perfect condition, and the personalized notes with all the orders just go above and beyond any other vendor I've ever dealt with on the internet. It's always a pleasure to do business with you, and we will definitely be shopping with you in the future. Thank you very much.
Keith, Littleton, Colorado

I am just taking the time to write and let you know my order was delivered this morning, MUCH faster than I was expecting and in perfect condition. The packaging was flawless and the items were magnificent. I am so thrilled beyond words with not only the items I purchased and their delivery but also the wonderful customer service I received along the way. I will most definitely be recommending you to anyone who will listen! Thank you so much (and I definitely will be buying from you again).
Caroline, Limerick, Ireland

Quick note to let you know both orders arrived safely. I've been buying online for years now and I can honestly say your site is the best online store I've dealt with.
Dougie, Edinburgh, Scotland

I just received the shipment from you and it is perfect. Very happy with your service and follow through on my order, I will definitely be doing more business with you shortly. Thanks again and my appreciation for your professionalism.
Fred, Concord, California

Let me re-enforce the appreciation I have for your business.  I’d be hard pressed to find a company that acts so quickly and professionally.  With service such as you’ve demonstrated, you surely will receive more of my business, and I’ll be pleased to pass your business name around to my friends who are Disney-maniacs.
Jeff, Midland, Michigan

I just wanted to let you know I received the Jack Skellington face pewter belt buckle today and it looks great.  Thanks for all your wonderful communication after the purchase!  What a pleasure it has been to buy from you.  Will definitely be back!
Stephanie, Horsham, Pennsylvania

I just wanted to let you know how much I appreciate your outstanding customer service. I couldn't be more satisfied.
Jason, Portland, Oregon

I received the package on Saturday, and I must tell you that I am thrilled with my purchase. The merchandise is beautiful! Thanks to you and Bob for your fast, friendly service and premium merchandise. I will be in contact again the next time I have a need for any Disney collectibles. I am going to recommend you to all of my friends, too.
John, Powder Springs, Georgia

I received my order yesterday thank you very much for the excellent service.  The figurines arrived in perfect shape and exceeded my expectations. I will definitely recommend you to everyone I know and will use you again when I am looking for more.
Cathy, New Brunswick, Canada


All testimonials reproduced with the kind permission from our clients.

This page last updated: July 14th, 2017

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